General news

PRS Complaints Proceedure 2018

Jun 11th 2018

Our aim is to provide a first class service and to do everything we can to ensure you are satisfied. If you feel that we have fallen short of this standard and you wish to complain, we ask that you first telephone the person who has been your contact and explain that you are dissatisfied with an aspect of the service you have received.

PRS REdress Scheme Complaints Proceedure

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Waste & Graffiti Mnagament June 2018 - from tenancy

Jun 11th 2018

This show how to gain information on waste / recycling and advice of your bin collection day

It also contains a link to report any tipping / waste issues / vandalism & graffiti

Homematch Limited take living conditions seriously but we all need to help to have a good standard of living

Prevention damp & condensation June 2018 Procudure

Jun 11th 2018

Advice on helping yourself and looking at living conditions

 

Please report any issues as soon as they occure as we can help manage situations before they cause proeprty damage and your health!

Condensation & Mould Prevention June 20182-018

ASBo - How we deal with it!

Jun 11th 2018

Our procedure to handle situations

ASBO How we deal with it!

Emergency - Out of hours contact

Jun 11th 2018

Included in all our contracts this is our updated communiations guide for current tenants

Emergencies & Out Of Hours Contact Information

NLA National Landlords Association - Accreditation May 2018

May 2nd 2018

Formal Accreditation from on going Landlord Training and CPD (continued Professional Development)

Although we are member of the NLA we are now also formally accredited.

 

 

NLA Accredited Training

Updated GDPR May 2018

May 2nd 2018

Updated PDF for Fair Processing - GDPR

GDPR Fair Notice of Processing May 2018

Selective Licensing - COMING 1st August 2018 Nottingham City

Mar 27th 2018

IF YOU ARE A PRIVATE LANDLORD - self managing but need a source of upgraded service NO VAT - contact us we will keep you informed! 

Homematch Limited have attended various meeting on this situation via EMPO - East Midlands Property Owners. We are also members of National landlords associations and as Landlords ourselves have been watching this progress and by ensuring we have completed the works to our own properties first we will have first hand knowledge of how it all works for you.

 

 

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DPS Advise fpr move outs

Jul 5th 2016

5 steps to better communication with your student tenants

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Tenants now have right to request energy improvements

Apr 8th 2016

From tomorrow (1 April 2016), tenants have the right to request consent from their landlords to make energy-saving improvements for the properties they rent.

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